Privacy policy

Privacy notice

INTRODUCTION

This Privacy notice sets out how Torben Quast, Hölderlinstrasse 16, 60316 Frankfurt am Main, Deutschland (hereinafter Quast Collectionô) uses and protects your personal data, as follows:

1. IMPORTANT INFORMATION AND WHO WE ARE (Section 1)

2. TYPES OF PERSONAL DATA WE COLLECT ABOUT YOU (Section 2)

3. HOW IS YOUR PERSONAL DATA COLLECTED? (Section 3)

4. HOW WE USE YOUR PERSONAL DATA (Section 4)

5. DISCLOSURES OF YOUR PERSONAL DATA (Section 5)

6. INTERNATIONAL TRANSFERS (Section 6)

7. DATA SECURITY (Section 7)

8. DATA RETENTION (Section 8)

9. YOUR LEGAL RIGHTS (Section 9)

10. CONTACT DETAILS (Section 10)

11. COMPLAINTS (Section 11)

12. CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES (Section 12)

13. THIRD PARTY LINKS (Section 13)

1.IMPORTANT INFORMATION AND WHO WE ARE

This Privacy notice gives you information about how Quast Collection collects and uses your personal data through your use of this website, including any data you may provide when you register with us, sign up to our newsletter, purchase a product or service, take part in a promotional activity.

This website is not intended for children and we do not knowingly collect data relating to children.

CONTROLLER

Quast Collection is the controller and responsible for your personal data (collectively referred to as "we", "us" or "our" in this Privacy notice).

2.THE TYPES OF PERSONAL DATA WE COLLECT ABOUT YOU

Personal data means any information about an individual from which that person can be identified.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Customer Identity Data includes first name, last name, date of birth, billing address, shipping address, email address and telephone number.

Age Verification Data: we use an age verification pop-up to comply with Jugendschutzgesetz. This check occurs locally in your browser and does not store personal data or transmit it to third parties.

Order & transaction Data includes details about ordered products, order value, currency, date and time of order, purchase history and checkout behaviour.
Payment-related data includes masked card information (last 4 digits of the card) and the expiration date, bank card token, payment tokens, billing data, transaction IDs, PayPal user ID, Google account ID, bank issuer information, payment method, approximate region, information needed to authorize the transaction, whether the transaction was successful, fraud analysis data.
Technical Data includes device type, browser type, operating system, screen resolution, referrer URL, timestamps, login data;
Interaction Data includes pages viewed, scroll behaviour, clicks, events (purchases, search queries if configured);
Online identifiers include internet protocol (IP) address (even if anonymized), cookie identifiers, device identifiers, client IDs, user IDs (if implemented), identifiers set by analytics and advertising tools, including Google Analytics 4, Google Ads Remarketing Tags, Meta Pixel IDs, Klaviyo tracking identifiers, and YouTube embed cookies (where consent is given);
Behavioural Data includes pages visited, time spent on pages, abandoned carts, consent log, scrolling and click behaviour, purchase / conversion events, remarketing lists;
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

3.HOW IS YOUR PERSONAL DATA COLLECTED?

We use different methods to collect data from and about you including through:

Your interactions with us. You may give us your personal data by filling in online forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

purchase or request our products or services;
create an account on our website;
purchase our products or services;
subscribe to our service or publications;
request marketing to be sent to you;
enter a competition, promotion or survey; or
give us feedback or contact us.

Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data, Interaction Data, Behavioural Data, and Online Identifiers about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. We use essential cookies set by Shopify, including session identifiers, cart cookies, secure login cookies and storefront functionality cookies required to operate our online shop. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy [LINK] for further details. These technologies only operate after you have given consent, where required under § 25 TTDSG and Art. 6(1)(a) GDPR.
Technical Data, Online Identifiers, Interaction Data and Behavioural Data may be collected from the following parties (with your consent where required):

We use the Consentmo GDPR Compliance tool as our Consent Management Platform (CMP). Consentmo implements Google Consent Mode v2, which ensures that no analytics or marketing technologies (including GA4, Google Ads, Meta Pixel and YouTube embeds) are activated before you have given consent.
analytics providers such as Google LLC, 1600 Amphitheatre Parkway, mountain View, CA 94043, USA, and Google Ireland Limited, Gordon House , Borrow Street, Dublin 4, Ireland for Google Analytics 4;
advertising networks such as Google Ads operated by Google LLC, 1600 Amphitheatre Parkway, mountain View, CA 94043, USA, and Google Ireland Limited, Gordon House , Borrow Street, Dublin 4, Ireland;
Meta Platforms Ireland Ltd. via Meta Pixel and Conversions API (CAPI), which may collect browser-based and server-side event data for analytics and marketing purposes (with your consent).;
YouTube (Google LLC), where videos are embedded on our website. YouTube may place cookies or use tracking technologies when you view embedded videos (with your consent).

Contact, Financial and Transaction Data is collected from providers of technical, payment and delivery services such as:

Shopify International Ltd., Victoria Buildings, 2^nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland and Shopify Inc. based outside the EU, in Canada;
Shopify Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland and subprocessors used by Shopify Payments (e.g. Stripe);
PayPal (Europe) S.à r.l. et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg;
Apple Distribution International Limited, Holyhill Industrial Estate, Hollyhill, Cork, Ireland;
Google Ireland Limited, Gordon House, Borrow Street, Dublin 4, Ireland;
Google LLC, Mountain View, CA, USA;
Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, Klarna Bank AB, German Branch;

SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (part of Klarna Group);

Consentmo (iSenseLabs dba), Prof. Georgi Bradistilov Str. No.4, 1700 Sofia, Bulgaria.

Klaviyo Ltd., Lavington House, Theddlethorpe Road, Louth LN11 7HP, UK.
Klaviyo Inc., 125 Summer Street, Floor 6, Boston, MA 02111, USA.
Shipping and logistics provider DHL Paket Germany, DHL Express.

4.HOW WE USE YOUR PERSONAL DATA

LEGAL BASIS

The law requires us to have a legal basis for collecting and using your personal data. We rely on one or more of the following legal bases:

Performance of a contract with you: Where we need to perform the contract we are about to enter into or have entered into with you.
Legitimate interests: We may use your personal data where it is necessary to conduct our business and pursue our legitimate interests, for example to prevent fraud and enable us to give you the best and most secure customer experience. We make sure we consider and balance any potential impact on you and your rights (both positive and negative) before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
Legal obligation: We may use your personal data where it is necessary for compliance with a legal obligation that we are subject to. We will identify the relevant legal obligation when we rely on this legal basis.
Consent: We rely on consent only where we have obtained your active agreement to use your personal data for a specified purpose, for example if you subscribe to an email newsletter.

PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA

We have set out below, in a table format, a description of all the ways we plan to use the various categories of your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Purpose/Use

Type of data

Legal basis and retention period

To verify your age where necessary for the sale of alcohol and to comply with the Jugendschutzgesetz.

To register you as a new customer

(a) Customer Identity Data (date of birth)

(a) Customer Identity Data

(b) Marketing and Communications Data

Compliance with a legal obligation (Art. 6(1)(C) GDPR).

Performance of a contract with you (Art. 6(1)(b) GDPR) – creation of a customer account.

Legitimate interests (Art. 6(1)(f) GDPR) – secure administration of accounts and prevention of fraudulent registrations.

Customer account data retained for the duration of the customer relationship; afterwards retained up to 10 years where required under German tax and commercial law (AO/HGB).

To process and deliver your order including:

(a) Manage payments, fees and charges;

(b) Shipping your order via DHL, providing order and delivery updates;

(a) Customer Identity Data

(b) Order & Transaction Data

(d) Technical Data (fraud prevention only)

(e) Marketing and Communications Data (order confirmations only)

Performance of a contract (Art. 6(1)(b)).
Compliance with legal obligations (Art. 6(1)(c)) – invoicing, accounting, tax retention.

Legitimate interests (Art. 6(1)(f)) – fraud prevention and recovery of payments.

Order and payment records retained 6–10 years under German law (AO/HGB).
Operational order metadata retained for 3 years after the end of the year (BGB limitation period).

To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or Privacy notice.

(b) Handling enquiries, complaints and customer services.

(a) Customer Identity Data

(b) Order & Transaction Data

(d) Marketing and Communications Data

Performance of a contract (Art. 6(1)(b)).

Compliance with legal obligations (Art. 6(1)(c)).

Legitimate interests (Art. 6(1)(f)) – record-keeping, customer satisfaction and service improvement.

Customer service records retained for up to 3 years after the end of the year; longer if relevant to legal claims.

To enable you to partake in a prize draw, competition or survey

(a) Customer Identity Data

(b) Interaction Data

(d) Marketing and Communications Data

Performance of a contract (Art. 6(1)(b)) – competition entry.

Legitimate interests (Art. 6(1)(f)) – improving products and customer interaction.

Competition data retained until completion + 12 months.Survey data anonymised promptly; identifiable data retained up to 12 months.

To administer and protect our business and this website (including hosting through Shopify, security monitoring, troubleshooting, fraud detection, analytics essential for site operation)

We use a consent management platform (Consentmo) to obtain, record and manage your consent for cookies and tracking technologies in accordance with § 25 TTDSG and Art. 6(1)(a) GDPR.

(a) Customer Identity Data

(b) Technical Data

(d) Interaction Data

Legitimate interests (Art. 6(1)(f)) – running a secure, functional website; preventing fraud; IT and network security.

Compliance with legal obligations (Art. 6(1)(c)).

Technical logs retained 7–30 days (Shopify defaults), except where needed for security investigations.

To deliver relevant website content and online advertisements to you and measure or understand the effectiveness of the advertising we serve to you (via Google Ads, Shopify, Klaviyo audience segmentation)

(a) Customer Identity Data

(b) Order & Transaction Data

(d) Online Identifiers

(e) Interaction Data

(f) Behavioural Data

(g) Marketing and Communications Data

Consent (Art. 6(1)(a) & TTDSG §25) – for advertising cookies, pixels and advanced profiling.

Legitimate interests (Art. 6(1)(f)) – contextual, non-cookie-based advertising.

Cookie and tracking data retained per cookie duration (30 days–24 months).

Advertising-related data retained until consent withdrawal.

To use data analytics to improve our website, products/services, customer relationships and experiences and to measure the effectiveness of our communications and marketing (via Google Analytics 4, Shopify analytics)

(a) Technical Data

(b) Online Identifiers

(d) Behavioural Data

Consent (Art. 6(1)(a) & TTDSG §25) – GA4 loads only after opt-in.

Legitimate interests (Art. 6(1)(f)) – essential, non-cookie analytics performed by Shopify.

GA4 event data retained 2–14 months (depending on configuration).

Aggregated analytics retained indefinitely in anonymised form.

To send you relevant marketing communications and personalised recommendations

(a) Customer Identity Data

(b) Order & Transaction Data

(d) Behavioural Data

(e) Online Identifiers (Klaviyo tracking pixels)

(f) Marketing and Communications Data

Consent for newsletters and behavioural tracking (Art. 6(1)(a)).

Legitimate interests (Art. 6(1)(f)) – direct marketing to existing customers under §7(3) UWG.

Marketing data retained until consent is withdrawn or an objection is raised.

After withdrawal, necessary data is blocked for marketing but retained to meet legal retention periods.

To carry out market research through your voluntary participation in surveys.

(a) Customer Identity Data

(b) Interaction Data

(d) Marketing and Communications Data

Legitimate interests (Art. 6(1)(f)) – understanding customer preferences and improving services.

Consent where sensitive categories or optional questions require it.

Survey data anonymised as soon as possible; non-anonymised data retained up to 12 months.

DIRECT MARKETING

During the registration process on our website, and at any other point when we collect your personal data, we will ask you to indicate your preferences for receiving direct marketing communications. You can update or withdraw your consent at any time.

Where you have given your consent, we may use your Customer Identity Data, Contact Data, Technical Data, Interaction Data, Behavioural Data and your Marketing and Communications Data to assess your preferences and interests. This enables us to identify which products, services or offers may be relevant for you and to tailor our marketing communications accordingly.

THIRD-PARTY MARKETING

We will get your express consent before we share your personal data with any third party for their own direct marketing purposes.

OPTING OUT OF MARKETING

You can ask us to stop sending you marketing communications at any time by following the opt-out links within any marketing communication sent to you or by contacting us using the details provided in the Contact Details section of this Privacy Notice.

If you opt out of receiving marketing communications, you will still receive service-related communications that are essential for administrative or customer service purposes for example relating to order confirmations for a product/service warranty registration, appointment reminders, updates to our terms and conditions, checking that your contact details are correct.

COOKIES

For more information about the cookies we use and how to change your cookie preferences, please see [LINK TO YOUR COOKIE POLICY].

5.DISCLOSURES OF YOUR PERSONAL DATA

We may share your personal data where necessary with the parties set out below for the purposes set out in the section Purposes for which we will use your personal data above.

Service providers acting as our processors

These third parties process personal data on our behalf and under our instructions, in accordance with Article 28 GDPR. They include:

Shopify – hosting, website operation, checkout, order processing, fraud prevention, payment infrastructure;
Shopify Email – for sending transactional and marketingemails on our behalf;
Shopify Payments Europe Ltd., which uses Stripe and other authorised sub-processors to process payment transactions.
Klaviyo – email marketing, segmentation and communication analytics
Consentmo – consent and cookie management
Analytics and advertising partners such as Google Analytics 4 and Google Ads (only where you have given consent)
IT, security, support and maintenance providers.

These providers may only process your personal data for the purposes we specify and must protect it in accordance with the law.

Independent third-party controllers involved in your order

Some third parties receive your personal data because they are necessary for fulfilling your order, but they act as independent data controllers who determine their own purposes and means of processing. These include:

Shipping providers such as DHL Paket and DHL Express (shipping and logistics);
Payment service providers including

PayPal
Klarna (including SOFORT)
Apple Pay
Google Pay.

Where you select one of these services, we will transfer the necessary data to the respective provider to process your payment or deliver your order. These third parties process your personal data in accordance with their own privacy notices.

Professional advisers and legal authorities

Where necessary, we may disclose personal data to:

lawyers, accountants, tax advisors, insurers
tax authorities or supervisory authorities
law enforcement, courts, or government bodies.

Such disclosures are made only where required under applicable law.

Business transfers

We may disclose your personal data to third parties in connection with:

the sale, merger or reorganisation of all or part of our business
transfers of assets
acquisitions.

If such a change occurs, the new owners may use your personal data in the same manner as set out in this Privacy Notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6.INTERNATIONAL TRANSFERS

In the course of operating our online store, some of our service providers process personal data outside the European Union (“EU”) and the European Economic Area (“EEA”). These transfers relate in particular to our e-commerce platform provider (Shopify), email marketing provider (Klaviyo), analytics and advertising providers (Google Analytics 4 and Google Ads), payment service providers (e.g., PayPal, Apple Pay, Google Pay), and certain logistics and support providers. In some cases, personal data may also be transferred internationally when you choose a payment or shipping option that requires such transfers (e.g., PayPal, Klarna, SOFORT, DHL customs processing for non-EU shipments). For shipments outside the EU, certain information (such as your name, address and order contents) must be transferred to customs or postal authorities in the destination country.

Whenever we transfer your personal data outside the EU/EEA to a country that does not provide an equivalent level of data protection to EU law, we ensure that a similar degree of protection is afforded to your personal data by implementing one of the following safeguards:

Adequacy Decisions

We may transfer personal data to countries that the European Commission has determined provide an adequate level of protection for personal data (Art. 45 GDPR). This currently includes, for example, Canada (where parts of Shopify’s infrastructure are located).

Standard Contractual Clauses (SCCs)

Where no adequacy decision exists, we rely on the European Commission’s Standard Contractual Clauses (Art. 46 GDPR) to safeguard international transfers. These clauses, together with supplementary technical and organisational measures implemented by the relevant service providers, aim to ensure your personal data continues to receive a level of protection essentially equivalent to that within the EU.

This applies in particular to transfers to:

Shopify Inc. (Canada/USA),

Klaviyo Inc. (USA),

Google LLC (USA) for Google Analytics 4 and Google Ads,

Apple Inc. (USA) for Apple Pay infrastructure,

Google LLC (USA) for Google Pay infrastructure,

PayPal Inc. (USA),

Other subprocessors used by Shopify, Klaviyo and our IT providers.

A copy of the applicable SCCs can be requested by contacting us (see Contact Details section).

Other permitted safeguards

Where required, we may implement additional safeguards, such as data minimisation, encryption, access controls, and contractual commitments by third-country recipients to ensure the protection of your personal data.

Please note that, despite the safeguards we and our service providers implement, personal data transferred to countries such as the United States may be subject to access by public authorities under local laws. In such cases, we ensure that transfers are strictly limited to what is necessary and proportionate and that contractual, technical and organisational protections are in place.

If you require further information on international transfers or the safeguards we rely on, please contact us using the details provided in the Contact Details section of this Privacy Notice.

7.DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8.DATA RETENTION

HOW LONG WILL YOU USE MY PERSONAL DATA FOR?

Details of retention periods for different aspects of your personal data are set out in the table Purposes for which we will use your personal data above.

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

By law (Section 147, Abgabenordnung/AO; Section 257, Handelsgesetzbuch/HGB) we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six (6) or ten (10) years (depending on the document) after the end of the year in which we made the final entry, unless related laws permit shorter retention periods, for tax purposes:

accounts and records, inventories, annual financial statements, situation reports, the opening balance sheet, and related operating instructions and organizational documents needed for their understanding;
trade and business letters; and
accounting records and any tax-related documents.

To comply with the German Civil Code (Section 195, Bürgerliches Gesetzbuch-BGB) we should retain contracts, invoices, shipment slips, and related communications for three years after the end of the year in which the contract expires.

In some circumstances you can ask us to delete your data: see Section 9 below for further information.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

9.YOUR LEGAL RIGHTS

You have a number of rights under data protection laws in relation to your personal data.

You have the right to:

Request access to your personal data (commonly known as a "subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data in certain circumstances. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) as the legal basis for that particular use of your data (including carrying out profiling based on our legitimate interests). In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your right to object.
You also have the absolute right to object any time to the processing of your personal data for direct marketing purposes (see OPTING OUT OF MARKETING in Section 4 for details of how to object to receiving direct marketing communications).
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data (see the table in section 4 for details of when we rely on your consent as the legal basis for using your data). However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in one of the following scenarios:

If you want us to establish the data's accuracy;
Where our use of the data is unlawful but you do not want us to erase it;
Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

If you wish to exercise any of the rights set out above, please contact us by using the information provided in the Contact Details (Section 10)].

NO FEE USUALLY REQUIRED

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

WHAT WE MAY NEED FROM YOU

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

TIME LIMIT TO RESPOND

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

10.CONTACT DETAILS

If you have any questions about this Privacy notice or about the use of your personal data or you want to exercise your privacy rights, please contact us in the following ways:

Email address: info@quast-collection.com
Postal address: Hölderlinstrasse 16, 60316 Frankfurt am Main, Deutschland.

11.COMPLAINTS

You have the right to make a complaint at any time to the competent data protection authority:

Der Hessische Beauftragte für Datenschutz und Informationsfreiheit (HBDI)

(The Hessian Commissioner for Data Protection and Freedom of Information)

Address:

Der Hessische Beauftragte für Datenschutz und Informationsfreiheit

Gustav-Stresemann-Ring 1

65189 Wiesbaden

Germany

Telephone: +49 611 1408-0

Fax: +49 611 1408-611

Email: poststelle@datenschutz.hessen.de

Website: https://datenschutz.hessen.de

We would, however, appreciate the chance to deal with your concerns before you approach the HBDI so please contact us in the first instance.

12.CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES

We keep our Privacy notice under regular review. This version was last updated on 10 December 2025. Historic versions can be obtained by contacting us.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us, for example a new address or email address.

13.THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Cookie policy

This Cookie Policy explains how we use cookies and similar technologies on our website. It applies together with our Privacy Notice.

Our website uses cookies to distinguish you from other users. This helps us to provide you with a functional shopping experience and allows us to improve our website, personalise content and deliver relevant advertising — but only where you have given your consent.

A “cookie” is a small text file stored on your device when you visit a website. Cookies contain information that can be used to identify your browser or device.

We use the following types of cookies:

1. Strictly Necessary Cookies (essential)

These cookies are required for the operation of our website. They are always enabled because our shop cannot function without them. They include, for example:

cookies that keep your shopping cart active between pages
login cookies that recognise you as a customer
checkout and payment cookies
security cookies that prevent fraud
cookies required to store your cookie settings (Consentmo)

You may block these cookies in your browser settings, but some parts of our website may not work properly.

Examples:

_session_id – Shopify session token
cart – stores items in your cart
secure_customer_sig – customer login
consentmo_* – cookie preference settings
age-check cookie (browser-only, no data stored on our servers)

2. Analytical or Performance Cookies

These cookies help us to understand how visitors interact with our website, including which pages they view and how they navigate. This information helps us improve our store and user experience.

We use:

Google Analytics 4 (GA4) with IP anonymisation
Shopify analytics (basic non-cookie technical data)

These cookies are set only with your consent, in accordance with § 25 TTDSG and Art. 6(1)(a) GDPR.

3. Functionality Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your region or user preferences. They may be set by us or by third-party providers whose services we embed (e.g., YouTube).

These cookies are set only with your consent.

4. Targeting and Advertising Cookies

These cookies record your visit, the pages you view and the links you click. They help us:

show you relevant advertising
measure marketing performance
build remarketing lists
track conversions (e.g., purchases made after clicking an ad)

We use:

Google Ads Remarketing & Conversion Tracking
Meta Pixel and Meta Conversions API (CAPI)
Klaviyo tracking (if activated)
YouTube tracking cookies if you load embedded videos

These cookies are activated only if you consent in the cookie banner.

Details of Cookies Used

Consentmo automatically detects and displays all cookies currently active on our website.
You can view the full list, including purposes and expiry periods, here:

[Dynamic Cookie List Generated by Consentmo – auto-linked by the app]

Third Parties That May Set Cookies

Some cookies may be placed by third parties when you visit our website, including:

Google LLC (Google Analytics 4, Google Ads, YouTube)
Meta Platforms Ireland Ltd. (Facebook/Instagram tracking)
Klaviyo Inc. (email and behaviour tracking)
Shopify International Ltd. / Shopify Inc. (platform cookies)

These third parties may use cookies for analytics, performance measurement or advertising.

Managing Your Cookie Preferences

When you first visit our website, a cookie banner will appear, allowing you to choose whether to accept:

Analytical / performance cookies
Functionality cookies
Targeting / advertising cookies

You can also click “Reject All” to refuse non-essential cookies.

Your preferences can be changed at any time through the “Cookie Settings” link at the bottom of our website.

Strictly necessary cookies cannot be disabled.

If you block cookies using your browser settings, some parts of the website may not function correctly.

Expiry Periods

Except for essential cookies, all cookies are stored for the duration shown in the dynamic Consentmo cookie table.

Most non-essential cookies expire between 1 day and 24 months, depending on the provider.

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